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GMS phone service for the world
INTERNATIONAL ROAMING
COVERAGE
| 1. |
Do the phones provided by
Rodolfon work outside of
Argentina? |
| |
The
cell phones provided by
our company work with GSM
technology in 900/1800 Hz
bands, covering the Americas,
Europe, Asia, Africa, Australia
and Pacific Islands (see
GSM coverage per country). |
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PHONE PICKUP AND RETURNS
| 1. |
Where can I receive a GSM
mobile phone? |
| |
The
phones are delivered before
your departure, we can deliver
at Ezeiza International
Airport, Aeroparque airport,
at the client's residence,
hotel, or whereever the
client so requests. Deliveries
in Capital Federal and Cordoba
Capital are free of charge!
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| 2. |
How long does the delivery
of a GSM phone takes? |
| |
Once
confirmed the reserve, the
delivery is immediate. If
you so desire, we can deliver
days prior to departure
where the client indicates
us. In the same manner,
our reserve central can
assign you a week in advance
your reserved phone numbers.
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| 3. |
How do I return my GSM phone?
|
| |
Once
you get back to Buenos Aires,
call for pickup our call
center 24/7 at ++(5411)4311-2933.
At the time of delivery
of the equipment, will be
noted on the contract, a
return date for it.
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GSM PHONE RENTALS
| 1. |
How do I obtain my GSM phone?
|
| |
Simply
by calling our call center
24/7 at +(5411) 4315-2801.
You can also send us an
email and we'll give further
details about our service,
at info@rodolfon.com.ar
Delivery is almost immediate.
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| 2. |
What are the acceptable
means of payment? |
| |
Services
can be paid by local check,
cash or credit card.
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| 3. |
Do you accept company accounts?
|
| |
We
have implemented a system
for company accounts that
allows payments by wire
transfer, cash or credit
card.
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| 4. |
Are there any special prices
for multiple rentals? |
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Rodolfon
usually gives a discount
when you require several
cellular phones. Please
asks us about it at info@rodolfon.com.ar
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| 5. |
How do I end my contract?
|
| |
On
the contract you can stablish
a return date. In case of
the need to extend or shorten
the length of time, let
us know as soon as possible
and we'll make the necessary
adjustments.
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| 6. |
How is the invoicing of
the service handled? |
| |
At
the end of your contract,
you will receive the corresponding
invoice, with a detailed
report of all your calls
made and all the charges
for your calls. This will
allow you to control the
charges being made. You
will receive your invoice
the first week of the following
month after you return your
GMS cell phone.
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YOUR GMS CELLULAR PHONE
OPERATION
| 1. |
Will the phone be ready
to be used when I get it?
|
| |
Our
phones are delivered with
all the accessories, batteries
and activated to let you
use them as soon as you
get them. |
| 2. |
If I move thorough different
countries on my trip, does
my cellphone number change?
|
| |
Not
at all, once you rent your
GMS cellphone, Rodolfon
will give you a fixed for
your whole trip, independently
of the countries you visit.
Your contacts will always
reach you at the same number.
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| 3. |
Will
I be able to operate my
cellphone? |
| |
Our
phones are delivered with
instructions manuals, wich
will allow you to make and
receive calls from and to
anywhere in the world. Remember
that all our equipment is
geared towars ease of use!
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| 4. |
Is
it possible to transfer
data through my phone? |
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If
you are planning on transfering
data through palmtops, laptops,
email devices, etc, let
us know in advance to supply
you with the correct accessories.
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| 5. |
Do
you provide international
tech support? |
| |
Indeed,
our assistance department
will provide you technical
support anytime anywhere
you might be. You have at
your service our call center
24/7 +(5411)4315-2801. |
| 6. |
Do
I need special codes or
PINs to make or receive
calls? |
| |
No,
our equipments use the services
of the most important telecommunications
providers in the world,
providing you with clear
communications, service
availability and direct
access to the phone numbers
to call.
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| 7. |
Will
my phone have voicemail
available? |
| |
Yes,
your phone will have voicemail
activated free of charge.
You only pay for the time
you spend retrieving your
messages. |
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