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Cell phone service in Argentina
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Cell phone service in Argentina

NATIONAL ROAMING COVERAGE

1. Do the phones provided by Rodolfon work in all areas of Argentina?
  The cell phones provided by our company work with CDMA or TDMA technology, depending on the clients needs for their trip, one of our associates will provide you with the best service and coverage for the places you'll be in. Phone pickup and returns
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DELIVERY AND PICKUP OF YOUR RODOLFON CELLPHONE

1. Where can I receive my cellphone?
  The phones are delivered before your departure, we can deliver at Ezeiza International Airport, Aeroparque airport, at the client's residence, hotel, or whereever the client so requests. Deliveries in Capital Federal and Cordoba Capital are free of charge

2. How long does the delivery of a cellphone takes?
  Once confirmed the reserve, the delivery is immediate. If you so desire, we can deliver days prior to departure where the client indicates us. In the same manner, our reserve central can assign you a week in advance your reserved phone numbers.

3. How do I return my cellphone?
  Once you get back to Buenos Aires, call for pickup our call center 24/7 at ++(5411)4315-2801. At the time of delivery of the equipment, will be noted on the contract, a return date for it.
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CELLPHONE RENTALS IN ARGENTINA

1. How do I obtain my cellphone for use in Argentina?
  Simply by calling our call center 24/7 at +(5411) 4315-2801 You can also send us an email and we'll give further details about our service, at info@rodolfon.com.ar Delivery is almost immediate.

2. What are the acceptable means of payment?
  Services can be paid by local check, cash or credit card.

3. Do you accept company accounts?
  We have implemented a system for company accounts that allows payments by wire transfer, cash or credit card.

4. Are there any special prices for multiple rentals?
  Rodolfon usually gives a discount when you require several cellular phones. Please asks us about it at info@rodolfon.com.ar

5. How do I end my contract?
  On the contract you can establish a return date. In case of the need to extend or shorten the length of your rental, let us know as soon as possible and we'll make the necessary adjustments.

6. How is the invoicing of the service handled?
  At the end of your contract, you will receive the corresponding invoice, with a detailed report of all your calls made and all the charges for your calls. This will allow you to control the charges being made. You will receive your invoice the first week of the following month after you return your cellphone.
  
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YOUR CELLULAR PHONE OPERATION

1. Will the phone be ready to be used when I get it?
  Our phones are delivered with all the accessories, batteries and activated to let you use them as soon as you get them.

2. Will my cellphone work on neighboring countries?
  Yes. The cellphones provided by our company have automatic roaming to Argentina's neighbor countries, but requires an activation prior to your trip. Just tell one of our representatives your itinerary to activate the service. Roaming will be automatic, so you'll have the same phone number in every country.

3. Will I be able to operate my cellphone?
  Our phones are delivered with instructions manuals, wich will allow you to make and receive calls from and to anywhere in the world. Remember that all our equipment is geared towars ease of use!

4. Is it possible to transfer data through my phone?
  If you are planning on transfering data through palmtops, laptops, email devices, etc, let us know in advance to supply you with the correct accessories.

5. Do you provide international tech support?
  Indeed, our assistance department will provide you technical support anytime anywhere you might be. You have at your service our call center 24/7 +(5411)4315-2801

6. Do I need special codes or PINs to make or receive calls?
  No, our equipments use the services of the most important telecommunications providers in the world, providing you with clear communications, service availability and direct access to the phone numbers to call 

7. Will my phone have voicemail available?
  Yes, your phone will have voicemail activated free of charge. You only pay for the time you spend retrieving your messages.

8. Will my cellphone have Caller ID available?
  Yes, the cellphones provided by Rodolfon come with Caller ID activated at the time of delivery, without extra charge. (Service available only for Argentina).

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